Privacy Policy
Privacy Policy
Effective Date: September 20, 2026
Vander Haag’s LLC (“Vander Haag’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect through our website, how we use it, when we may share it, and the choices available to you.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us when you browse our website, contact us, request information, place an order, or otherwise interact with our services.
Information You Provide
Depending on how you use our website, this may include:
Full name
Email address
Telephone number
Billing and shipping address
Information submitted through contact or inquiry forms
Order and transaction information
Information necessary to process purchases and provide customer service
Other information you voluntarily provide to us
Payment information may be collected and processed by our third-party payment providers. We do not intentionally store complete payment card information on our own servers.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Operating system and device information
Pages viewed and links clicked
Date and time of visits
Referring website or URL
Cookies and similar technologies
Website usage and diagnostic information
2. How We Use Information
We may use the information we collect to:
Process and fulfill orders
Process payments through our payment providers
Provide products and services
Respond to questions, requests, and customer-service inquiries
Communicate with you about orders, purchases, services, and inquiries
Provide shipping and delivery services
Maintain and improve our website
Analyze website performance and usage
Maintain website security
Detect, prevent, and investigate fraud or unauthorized activity
Comply with applicable laws, regulations, and legal requirements
Protect our rights, property, customers, and business
We do not use personal information for purposes unrelated to the purposes described in this Privacy Policy unless permitted or required by applicable law.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies.
These technologies may be used to:
Operate essential website functions
Maintain shopping cart and checkout functionality
Remember preferences
Understand how visitors use our website
Measure website performance
Improve our website and services
Support advertising and marketing activities where applicable
You may be able to control or disable cookies through your web browser. Disabling certain cookies may affect website functionality, including shopping-cart or checkout features.
4. How We Share Information
We do not sell personal information for money.
We may disclose personal information when reasonably necessary to operate our business and provide our products and services. This may include sharing information with service providers such as:
Payment processors and financial institutions
Shipping and delivery providers
Website hosting providers
Website security providers
Analytics and technology providers
E-commerce and website service providers
Customer-service and communication providers
These providers may process information on our behalf to provide services to Vander Haag’s.
We may also disclose information:
When required by law, regulation, subpoena, court order, or other legal process
To comply with requests from governmental or law-enforcement authorities
To protect the rights, property, safety, or security of Vander Haag’s, our customers, or others
To detect or prevent fraud, abuse, or security issues
In connection with a merger, acquisition, sale of assets, financing, reorganization, or similar business transaction
5. Payment Information
Purchases made through our website may be processed through third-party payment providers.
Payment information is transmitted through secure connections and is handled according to the payment provider’s security practices. Vander Haag’s does not intentionally store complete credit or debit card numbers on its own website servers.
The payment provider may have its own privacy policy and terms governing the processing of payment information.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Our website uses HTTPS/SSL encryption where appropriate to help protect information transmitted between your browser and our website.
However, no method of transmission or electronic storage is completely secure. We cannot guarantee that information transmitted over the Internet will always remain completely secure.
7. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights concerning your personal information.
These rights may include the ability to:
Request access to certain personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of personal information, subject to applicable exceptions
Request information about how personal information is collected and used
Opt out of certain marketing communications
Exercise other privacy rights provided by applicable state or federal law
Certain rights may be subject to legal limitations, verification requirements, or exceptions.
To submit a privacy request, contact us using the information provided in the Contact Us section below.
8. California Privacy Rights
If you are a California resident, California privacy law may provide you with additional rights regarding your personal information.
Depending on applicable law, these rights may include the right to:
Know what categories of personal information we collect and how we use it
Request access to personal information
Request deletion of personal information, subject to applicable exceptions
Request correction of inaccurate personal information
Opt out of certain sales or sharing of personal information, where applicable
Exercise other rights provided by applicable California privacy law
Vander Haag’s does not sell personal information for monetary consideration.
If our data practices change in a manner that creates additional obligations under applicable California privacy law, we will update this Privacy Policy as appropriate.
9. Marketing Communications
If you provide your contact information, we may use it to respond to inquiries, provide customer service, communicate about orders, or provide information about our products and services.
You may opt out of promotional emails by using the unsubscribe instructions included in those communications.
Even if you opt out of promotional communications, we may continue to send transactional or service-related communications when necessary, such as information concerning an order or customer-service request.
10. Children’s Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, services, payment providers, social-media platforms, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies and terms provided by those third parties before submitting personal information.
12. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and otherwise fulfill the purposes described in this Privacy Policy.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
We encourage you to review this page periodically for the latest information about our privacy practices.
14. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:
Vander Haag’s LLC
Email: info@vanderhaagsllc.com
Phone: +1 (972) 314-1379
Address: 4936 Sharp St, Dallas, TX 75247, USA
About Us
For over half a century, Vander Haag’s has stood as a cornerstone of the transportation industry, evolving from a single location into North America’s premier multi-location trailer sales, parts, and service center.
Working Hours
Mon – Friday : 8am – 5pm
Saturday: 9:30am – 3:30pm
