Payment Policy
Last Updated: 1/02/2026
This Payment Policy outlines the accepted payment methods, billing terms, and payment-related conditions for purchases made through Vanderhaags LLC. This policy applies to all products sold on our website, including shipping containers, trailers, heavy equipment, and related accessories.
All transactions conducted through this site are governed by applicable laws of the State of Texas.
Accepted Payment Methods
We accept the following secure payment methods:
Major credit and debit cards (Visa, Mastercard, American Express, Discover)
Bank transfers or wire transfers
Apple Pay
Zelle (available upon request)
All payments must be completed and cleared in full before an order is processed, scheduled for delivery, or released for pickup unless otherwise agreed in writing by Vanderhaags LLC.
Important:
For high-value items such as containers and trailers, we may require payment via wire transfer or verified bank payment for security purposes.
Payment Authorization
By confirming a purchase, you authorize Vanderhaags LLC to:
Charge your selected payment method for the full purchase amount, including applicable taxes, delivery fees, and surcharges
Verify payment details to prevent fraud and unauthorized transactions
Request additional verification for high-value equipment orders
Orders will not be fulfilled if payment authorization fails, is declined, or appears suspicious. Vanderhaags LLC reserves the right to delay, hold, or cancel such orders for security review.
Pricing & Currency
All prices are listed in U.S. Dollars (USD) unless otherwise indicated.
Prices for containers, trailers, and heavy equipment are subject to change due to market, freight, or supply fluctuations.
The final amount due, including any taxes, delivery charges, or applicable fees, will always be displayed at checkout before payment confirmation.
Sales Tax Compliance
Vanderhaags LLC collects and remits sales tax in accordance with Texas state law and any other applicable federal, state, or local regulations.
Applicable sales tax will be calculated at checkout based on the delivery or pickup address.
Customers claiming tax-exempt status must provide valid exemption documentation prior to payment.
Approved exemption certificates are retained in accordance with requirements of the Texas Comptroller of Public Accounts.
Deposits for Containers, Trailers & Equipment
Due to the high value and logistics involved:
Certain shipping containers, trailers, and heavy equipment may require a non-refundable deposit to confirm the order.
Deposits are applied toward the final balance.
Deposits are non-refundable unless otherwise stated in a written agreement or required by law.
Production, reservation, or delivery scheduling may not begin until the deposit is received and cleared.
Financing (If Offered)
Financing options, when available, are:
Provided through third-party lenders
Subject to lender approval and credit verification
Governed by applicable federal and state lending laws
Vanderhaags LLC does not guarantee financing approval.
Payment Security
Your security is important to us. We implement industry-standard safeguards:
Transactions are processed through encrypted, PCI-compliant payment gateways
We do not store full credit card numbers on our servers
Secure protocols are used to protect personal and financial data during transmission
Failed or Declined Payments
If a payment is declined, reversed, flagged, or fails to clear:
The related order may be placed on hold or canceled
Delivery, pickup, or release of containers or trailers will not occur until payment is successfully completed
We may request updated payment authorization or additional verification
Fraud Prevention & Verification
To comply with U.S. fraud prevention standards and protect high-value equipment transactions, Vanderhaags LLC may:
Request government-issued ID, proof of address, or business documentation
Verify billing and shipping information
Cancel or restrict orders suspected of fraudulent or unauthorized activity
Refuse service when necessary to protect customers and business operations
Refunds & Chargebacks
Refunds are handled in accordance with our Return & Refund Policy.
Unauthorized or unsubstantiated chargebacks may result in order cancellation, account restriction, or collection actions where permitted by law.
Customers are strongly encouraged to contact us first to resolve any payment concerns.
Errors & Corrections
In the event of pricing, listing, or payment errors, Vanderhaags LLC reserves the right to:
Cancel or correct the affected order
Adjust the transaction amount
Issue refunds or revised invoices where appropriate
Customers will be notified promptly if corrections are required.
Policy Updates
Vanderhaags LLC reserves the right to modify this Payment Policy at any time. Updates will be posted on this page and will apply to transactions occurring after the effective date.
Contact Information
For any payment-related questions or assistance, please contact us:
Vanderhaags LLC
📍 4936 Sharp St Dallas, TX 75247, USA
📞 +1 (972) 314-1379
đź“§ sales@vanderhaagsllc.com
About Us
For over half a century, Vander Haag’s has stood as a cornerstone of the transportation industry, evolving from a single location into North America’s premier multi-location trailer sales, parts, and service center.
Working Hours
Mon – Friday : 8am – 5pm
Saturday: 9:30am – 3:30pm
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