Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website, products, and services provided by the company operating at 4936 Sharp St, Dallas, TX 75247, USA (the “Company,” “we,” “us,” or “our”). By accessing our website, creating an account, or purchasing from us, you agree to be bound by these Terms and our associated policies, including any payment, shipping, and refund policies made available through our website and payment processors.

1. Acceptance of Terms

By using this website or any of our services, you confirm that you are at least 18 years old, a resident of the United States (or using the site in compliance with the laws of your jurisdiction), and legally capable of entering into binding agreements. If you are using our services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, you may not access or use our website, products, or services.

2. Products and Services

We sell trailers, shipping containers, and related products and services, including but not limited to parts, accessories, and logistics-related offerings. All descriptions, images, specifications, availability information, and pricing displayed on the website are provided for general informational purposes only and may differ slightly from the actual products or services delivered. We reserve the right, at any time and without liability, to modify, suspend, or discontinue any product line, service, or feature, including inventory availability.

3. Orders and Acceptance

Placing an order via our website, over the phone, or in person constitutes an offer to purchase the selected products or services in accordance with these Terms. All orders are subject to our review and acceptance. We may, in our sole discretion, refuse, limit, or cancel any order for reasons including but not limited to product availability, shipping limitations, pricing or typographical errors, suspected fraud or unauthorized activity, or failure to obtain payment authorization. An order confirmation (email or on-screen) acknowledges receipt of your order but does not represent final acceptance until we have processed payment and issued a final invoice or sales document.

4. Pricing, Taxes, and Payments

All prices are listed in U.S. Dollars (USD) unless expressly stated otherwise and are subject to change at any time without prior notice. The final price for your order will include applicable sales, use, excise, or other taxes, fees, and shipping or delivery charges as required by law and by the policies of our payment and shipping providers. You authorize us and our third-party payment processors to charge your selected payment method for the full amount due at the time of purchase. Your use of any payment method is also subject to the terms and conditions of the payment service provider (including, without limitation, any card network or digital wallet provider).

5. Shipping, Delivery, and Risk of Loss

Shipping, delivery, and pickup options, including estimated timelines and fees, are described in our Shipping Policy and at checkout. Any delivery dates or timeframes are estimates only and are not guaranteed. Risk of loss and title to products transfer to you upon the earlier of (a) delivery to the shipping carrier for shipment to you (FOB origin), or (b) pickup by you or your designated representative at our facility, unless otherwise required by applicable Texas or federal law or expressly stated in a written agreement signed by us.

6. Returns, Refunds, and Cancellations

Our Returns and Refunds Policy, as posted on the website or provided at the time of sale, governs all returns, refunds, exchanges, and cancellations. Certain products, including custom orders, modified units, or specially ordered items, may be non-returnable or subject to restocking or other fees. To be eligible for a return or refund, you must comply with all requirements and timelines stated in the applicable policy. We reserve the right to inspect returned items and to approve or deny refunds or credits in our sole discretion in accordance with that policy.

7. User Accounts and Responsibilities

You may be required to create an account to access certain features of the website or to complete purchases. You agree to provide accurate, current, and complete information and to update such information as needed. You are responsible for maintaining the confidentiality and security of your login credentials and for all activity that occurs under your account. You agree that you will:

(a) use the website only for lawful purposes; (b) not attempt to circumvent, disable, or interfere with any website security or functionality; (c) not use any automated means (such as bots or scripts) to access or scrape the website except as expressly permitted; and (d) not engage in any activity that could damage, disable, overburden, or impair our systems or networks. We may suspend or terminate your access at any time if we believe you have violated these Terms or any applicable law.

8. Intellectual Property

All content and materials on the website, including without limitation text, images, graphics, logos, icons, video, audio, software, and design elements, together with the compilation and arrangement thereof, are owned by us or our licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws. You receive a limited, non-exclusive, non-transferable, revocable license to access and use the website solely for personal or internal business purposes in connection with viewing our products and placing orders. Any reproduction, distribution, modification, public display, or creation of derivative works from the website content is strictly prohibited without our prior written consent.

9. Third-Party Services and Links

Our website may integrate or link to third-party websites, platforms, payment processors, finance providers, map services, or other third-party tools (collectively, “Third-Party Services”). These Third-Party Services are provided solely for your convenience. We do not control and are not responsible for the content, terms, privacy practices, or performance of any Third-Party Services, and your use of them is at your own risk and governed by their separate terms and policies. References or links to Third-Party Services do not constitute an endorsement or sponsorship by us.

10. Disclaimer of Warranties

EXCEPT AS EXPRESSLY SET FORTH IN A SEPARATE WRITTEN WARRANTY PROVIDED BY US OR THE ORIGINAL MANUFACTURER, THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE TEXAS AND FEDERAL LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE OR OUR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF DATA, OR LOSS OF USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE, PRODUCTS, OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT ANY LIABILITY IS FOUND DESPITE THE FOREGOING, OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE, PRODUCTS, OR SERVICES SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its owners, officers, employees, contractors, agents, and affiliates from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the website, products, or services; (b) your breach of these Terms or of any other applicable policy; or (c) your violation of any applicable law or the rights of any third party.

13. Governing Law and Venue

These Terms, and any dispute, claim, or controversy arising out of or related to them or to your use of the website, products, or services, shall be governed by and construed in accordance with the laws of the State of Texas and, to the extent applicable, the federal laws of the United States, without giving effect to any choice-of-law or conflict-of-law rules that would result in the application of the laws of another jurisdiction.

You agree that the exclusive venue for any legal action or proceeding arising under or relating to these Terms shall be the state or federal courts located in Dallas County, Texas, and you hereby consent to the personal jurisdiction of such courts and waive any objection based on forum non conveniens or lack of personal jurisdiction.

14. Compliance With Payment Processor and Merchant Policies

When you make a purchase, your payment may be processed by one or more third-party payment service providers or merchant acquirers. Your transactions are subject to their rules, operating regulations, and acceptable use policies, including any rules promulgated by applicable card networks (such as Visa, Mastercard, American Express, or Discover). You agree not to use our website or services in any way that would cause us or our payment processors to violate their respective policies, applicable card network rules, or applicable law, including laws and regulations related to anti-money laundering, sanctions, fraud prevention, and chargebacks.

We reserve the right, in cooperation with our payment and merchant service providers, to investigate, delay, or decline any transaction that appears suspicious, unauthorized, or non-compliant with these Terms, merchant requirements, or applicable law.

15. Changes to Terms

We may update or modify these Terms at any time in our sole discretion, consistent with applicable law and our obligations to our payment and merchant partners. When we make changes, we will revise the “Last Updated” date at the top or bottom of this page and, where required by law, provide additional notice (such as by email or by a notice on the website). Your continued access to or use of the website, products, or services after any changes become effective constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the website and our services.

16. Severability and Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, such provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision, nor of any other rights or provisions.

17. Entire Agreement

These Terms, together with any additional policies or terms expressly incorporated by reference (including our privacy, payment, shipping, and return/refund policies), constitute the entire agreement between you and us regarding your use of the website, products, and services, and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, relating to the subject matter hereof.

18. Contact Information

If you have questions about these Terms or our products and services, you may contact us at:

Address: 4936 Sharp St, Dallas, TX 75247, USA
Email: info@vanderhaagsllc.com
Phone: +1(972)314-1379